Mott MacDonald deploys KEYPAQ

Mott MacDonald Railway Approvals Ltd (MMRA) has deployed integrate's KEYPAQ® toolset to improve the efficiency and integrity of its business processes. MMRA is the Independent Technical Certifier (ITC) working on behalf of Transport for London on the £400M East London Line Extension project.

MMRA and TfL maintain critical project information related to the ITC role in Telelogic DOORS® (now Rational DOORS®), the world's leading tool for managing structured information. Sophisticated products such as DOORS deliver the most value when they are configured to match the customer's business processes and the profile of their users. integrate's KEYPAQ for DOORS is a suite of productivity enhancement tools that helps achieve this optimal configuration rapidly and cost-effectively, providing an environment which maximises the efficiency and effectiveness of users.

Following a short period working with key staff in MMRA to understand the ITC role and the information management challenges involved, integrate recommended a package of measures to streamline the business processes in use, optimise the way information was stored and exchanged and improve the productivity of the staff managing the process.

A key recommendation was the adoption of a version of KEYPAQ tailored to match the ITC business processes and the skills profile of the staff involved. KEYPAQ would provide an intuitive user-interface for managing the process, and would semi-automate routine tasks such as outputting templated reports. The benefits expected from adopting KEYPAQ were improved productivity, a reduction in the number of errors and improved process compliance.

These recommendations were approved by MMRA and implemented by integrate in a further short period of work during which KEYPAQ was tailored to the project needs, installed at MMRA and users trained in its use.

Commented Gary Hicks of MMRA,

"By deploying KEYPAQ alongside DOORS, we have been able to improve the way we manage information, streamline our business processes and do our work faster and more accurately. We are delighted with the benefits we have gained through working with integrate."

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